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Privacy Policy
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Grand Tours acknowledges the significance of protecting your personal data, such as name and e-mail address, which you are requested to provide when you contact us. This Privacy Policy presents our policies in terms of collection, use and disclosure of your personal information, both through our online and offline activities.
- When you contact us, you are requested to provide certain personal information, which will enable us to offer our services more efficiently. The information requested may include, but not be limited to: name, surname, e-mail address, method of payment (including credit card number and expiration date which are given to the bank only. If you choose not to provide some of your personal information, this may prevent us from providing our services to you or restrict us from providing our services at the best possible level.
- The personal information you have provided us may be used for the following purposes:
- to provide the services you have requested
- to contact you in regard to our services
- to carry out all necessary steps for the provision of our services
- to develop, manage, protect and improve the services we offer in this web site
- to develop and maintain our software and other business systems
- to analyze statistical data or have it analyzed on our behalf by a third party
- to process and track transactions
- We may disclose your personal information to affiliated or non-affiliated organizations, such as:
- your company or organization if our services are requested under a corporate account
- your credit card issuer
- to organizations that provide services on behalf of Grand Tours
- to credit-reporting and fraud-checking agencies
- to debt-collection agencies, in case of failure to pay charges owed
- to government, law enforcement and regulatory authorities to whom disclosure of personal information is required, to protect the rights of our company and the rights of the company’s employees
- We take all necessary precautions to ensure that your personal information is secure. Unfortunately, total Internet security doesn’t exist, since e-mails may be intercepted by third parties, despite the stringent security measures. As far as the information given to the bank is concerned, please note that Grand Tours does not receive your credit card data. We will never request you to send sensitive personal information in an e-mail or to another web site that is not located under our company domain name. If you receive an e-mail or any other form of correspondence requesting you to provide such information via e-mail or to a web site that is not located under our company domain name, please do not provide such information. If you are requested information by e-mail referring to your credit card, pin number, expiration date of the card, etc, we kindly request you do not inform anyone, by any means.
- This web site may contain links to other web sites, which may or may not operate in conjunction or not in conjunction with our web site. We do not have control over the information collected when your click on the links and are transferred to their web sites. We recommend checking the privacy policies on these web sites before disclosing any personal information.
- Grand Tours reserves the right to change, modify, add or remove portions of the Privacy Policy at any time, at its discretion.
- By using this web site or providing your personal information, you declare your acceptance of our Privacy Policy. If you do not agree to everything mentioned in our Privacy Policy, we kindly request that you do not use this web site or provide us with your personal information.
Booking Policy
To place a booking, it is necessary the 30% of the total amount charged be prepaid. The prepayment can be made via:
- deposit in our bank account:
Piraeus Bank
Account Number: 5701-022833-657
IBAN: GR13 0172 7010 0057 0102 2833 657
Swift Code: PIRBGRAA
Beneficiary: Vlachou Charalambia
- with safe payment (SSL-128bit) by credit card, via Piraeus Bank http://www.hotels-rhodes.com/bank/pay.php
Cancellation Policy
If a reservation is cancelled:
- 30 or more days prior to the arrival date of the visitor - client, the prepayment is fully refunded (any potential expenses are charged to the client)
- 14 to 29 days prior to the arrival date of the visitor - client, 50% of the prepayment is refunded to the client (any potential expenses are charged to the client)
- 13 or less days prior to the arrival date of the visitor - client, the prepayment is not refunded.
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